Credit System

The intelliThings platform uses a flexible credit-based billing system that scales with your needs. Whether you're running a small pilot project or a large-scale industrial deployment, you only pay for what you use.

Why Credits?

The credit system was designed to solve a fundamental challenge: how do we serve both mass-market IoT products and complex industrial installations fairly?

With credits, you have a strategically unfair advantage — an unlimited toolbox that you can use as you need:

• Flexibility — Decide yourself how long to store data, what processing you need, what AI can do, and what flexibility to offer your customers
• Fairness — Light deployments pay less, heavy deployments pay proportionally
• Innovation — Credits allow us to continuously add new, compute-intensive features without raising fixed prices
• No surprises — You control exactly how much you spend

CORE is not just a product. It's a strategic advantage in the form of an unlimited toolbox.

What Consumes Credits?

Credits are consumed by four main resource categories:

1. MQTT Messages

Every message your devices publish to the platform consumes credits. This includes telemetry data, status updates, and commands.

2. Workflow Execution Time

Workflows that process data, trigger actions, or transform values consume credits based on their computation time.

3. AI Model Tokens

When you use AI-powered features (such as intelligent data descriptions, anomaly detection, or predictive insights), the tokens processed by AI models consume credits.

4. Storage

Data stored in our databases and assets (images, documents, videos) consume credits based on the amount of storage used.

Credit Values

One credit is equivalent to the following resources:

Monitoring Your Usage

You can monitor your credit usage and analyze consumption patterns directly within the platform:

1. Navigate to the Credit Usage section in your account settings
2. View your current credit balance and consumption trends
3. Analyze which resources consume the most credits
4. Set up alerts to stay informed about your usage

Overage Charges

If your credits are exhausted, additional usage is automatically billed at the following rates:

Managing Your Credits

Check Your Balance

Visit the Credit Usage page in your account to see:

• Current credit balance
• Historical consumption data
• Breakdown by resource type (MQTT, Workflow, AI, Storage)

Optimize Credit Usage

To get the most value from your credits:

• Set appropriate retention periods — Store data only as long as you need it. Shorter retention = less storage = more credits for other features
• Use threshold filtering — Trigger workflows only when values change significantly, not on every data point
• Batch data where possible — Combine multiple values into a single MQTT message instead of sending many small messages
• Review AI usage — Monitor which AI features consume the most tokens and optimize prompts

Need More Credits?

If you consistently run low on credits, consider:

• Upgrading your plan — Higher plans include more base credits and lower overage rates
• Optimizing your configuration — Review retention periods, trigger conditions, and data frequency
• Contacting sales — For very large deployments, we offer custom credit packages